Review Article

Factors Influencing the Hearing Aids Use and Satisfaction: A Review Study

Abstract

Introduction: Hearing loss is a common problem that may end in disability and handicap. The primary treatment of hearing loss is using hearing aids. However, many patients, despite being aware of this problem, are not interested in using these devices. Some factors affect the process of receiving and using hearing aids, some of which are related to the person’s characteristics. In this article, we will investigate the possible factors and their roles in using hearing aids by the patients.
Materials and Methods: We searched Google Scholar, PubMed and ScienceDirect database over the last twenty years, with the keywords of “hearing aid", “use", “satisfaction", and “benefit". The result of this search was 399 articles, out of which 77 articles were related to this topic.
Discussion: Different factors affecting the usefulness of hearing aids can be investigated in two stages. The first is the stage before receiving hearing aids when a person looks for help and receives hearing aid, and the second stage after receiving the hearing aid when the person has used the hearing aid and reports his or her satisfaction. The factors affecting the receiving stage are the amount of hearing loss, problems experienced by the person, the patient’s motives and expectations, personality traits, auditory counseling, and economic issues. However, after receiving a hearing aid, factors such as other non-auditory abilities, hearing loss, age, duration of hearing aid use, hearing aids characteristics, disabilities, attitudes, and personality traits affect the satisfaction of the patient.

Popelka MM, Cruickshanks KJ, Wiley TL, Tweed TS, Klein BE, Klein R. Low prevalence of hearing aid use among older adults with hearing loss: The epidemiology of hearing loss study. Journal of the American Geriatrics Society. 1998; 46(9):1075-8. [DOI:10.1111/j.1532-5415.1998.tb06643.x] [PMID]
Smeeth L, Fletcher AE, Ng ES-W, Stirling S, Nunes M, Breeze E, et al. Reduced hearing, ownership, and use of hearing aids in elderly people in the UK-the MRC Trial of the assessment and management of older people in the community: A cross-sectional survey. The Lancet. 2002; 359(9316):1466-70. [DOI:10.1016/S0140-6736(02)08433-7]
Smits C, Kramer SE, Houtgast T. Speech reception thresholds in noise and self-reported hearing disability in a general adult population. Ear and Hearing. 2006; 27(5):538-49. [DOI:10.1097/01.aud.0000233917.72551.cf] [PMID]
Dillon H, Birtles G, Lovegrove R. Measuring the outcomes of a national rehabilitation program: Normative data for the client oriented scale. Journal of the American Academy of Audiology. 1999; 10(2):67-79.
Hickson L, Worrall L. Beyond hearing aid fitting: Improving communication for older adults. International Journal of Audiology. 2003; 42(sup2):84-91. [DOI:10.3109/14992020309074649]
Lupsakko TA, Kautiainen HJ, Sulkava R. The non-use of hearing aids in people aged 75 years and over in the city of Kuopio in Finland. European Archives of Oto-Rhino-Laryngology and Head & Neck. 2005; 262(3):165-9. [DOI:10.1007/s00405-004-0789-x] [PMID]
Kochkin S. Marke Trak VII: Obstacles to adult non‐user adoption of hearing aids. The Hearing Journal. 2007; 60(4):24-51. [DOI:10.1097/01.HJ.0000285745.08599.7f]
Vestergaard Knudsen L, Öberg M, Nielsen C, Naylor G, Kramer SE. Factors influencing help seeking, hearing aid uptake, hearing aid use and satisfaction with hearing aids: A review of the literature. Trends in Amplification. 2010; 14(3):127-54. [DOI:10.1177/1084713810385712] [PMID] [PMCID]
Brooks D. Measures for the assessment of hearing aid provision and rehabilitation. British Journal of Audiology. 1990; 24(4):229-33. [DOI:10.3109/03005369009076561] [PMID]
Humes LE, Christensen L, Thomas T, Bess FH, Hedley-Williams A, Bentler R. A comparison of the aided performance and benefit provided by a linear and a two-channel wide dynamic range compression hearing aid. Journal of Speech, Language, and Hearing Research. 1999; 42(1):65-79. [DOI:10.1044/jslhr.4201.65] [PMID]
Levitt H, Resnick S. Speech reception by the hearing-impaired: Methods of testing and the development of new tests. Scandinavian Audiology Supplementum. 1978; 6:107-30. [PMID]
Mueller HG, Hawkins DB, Northern JL. Probe microphone measurements: Hearing aid selection and assessment. San Diego: Singular Publishing Group; 1992.
Wetzell C, Harford ER. Predictability of real ear hearing aid performance from coupler measurements. Ear and Hearing. 1983; 4(5):237-42. [DOI:10.1097/00003446-198309000-00003] [PMID]
Arlinger S, Billermark E. One year follow-up of users of a digital hearing aid. British Journal of Audiology. 1999; 33(4):223-32. [DOI:10.3109/03005369909090103] [PMID]
Jenstad LM, Seewald RC, Cornelisse LE, Shantz J. Comparison of linear gain and wide dynamic range compression hearing aid circuits: Aided speech perception measures. Ear and Hearing. 1999; 20(2):117-26. [DOI:10.1097/00003446-199904000-00003] [PMID]
Weinstein BE. The quantification of hearing aid benefit in the elderly: The role of self-assessment measures. Acta Oto-Laryngologica. 1991; 111(sup476):257-61. [DOI:10.3109/00016489109127287] [PMID]
Tye-Murray N. Foundations of aural rehabilitation: Children, adults, and their family members. Boston, Massachusetts: Cengage Learning; 2005.
Cox RM, Gilmore C, Alexander G. Comparison of two questionnaires for patient-assessed hearing aid benefit. Journal of the American Academy of Audiology. 1991; 2(3):134-45. [PMID]
Ventry IM, Weinstein BE. The hearing handicap inventory for the elderly: A new tool. Ear and Hearing. 1982; 3(3):128-34. [DOI:10.1097/00003446-198205000-00006] [PMID]
Humes LE. Dimensions of hearing aid outcome. Journal of the American Academy of Audiology. 1999; 10(1):26-39. [PMID]
Mulrow CD, Aguilar C, Endicott JE, Tuley MR, Velez R, Charlip WS, et al. Quality-of-life changes and hearing impairment. Annals of Internal Medicine. 1990; 113(3):188-94. [DOI:10.7326/0003-4819-113-3-188] [PMID]
Bridges JA, Bentler RA. Relating hearing aid use to well-being among older adults. The Hearing Journal. 1998; 51(7):39-42. [DOI:10.1097/00025572-199807000-00002]
Garstecki DC, Erler SF. Hearing loss, control, and demographic factors influencing hearing aid use among older adults. Journal of Speech, Language, and Hearing Research. 1998; 41(3):527-37. [DOI:10.1044/jslhr.4103.527] [PMID]
Crandell CC. Hearing aids: Their effects on functional health status. The Hearing Journal. 1998; 51(2):22-4. [DOI:10.1097/00025572-199802000-00002]
Kochkin S. Marke Trak V:” Why my hearing aids are in the drawer”: The consumers’ perspective. The Hearing Journal. 2000; 53(2):34-6. [DOI:10.1097/00025572-200002000-00004]
Crowley HJ, Nabelek IV. Estimation of client-assessed hearing aid performance based upon unaided variables. Journal of Speech, Language, and Hearing Research. 1996; 39(1):19-27. [DOI:10.1044/jshr.3901.19] [PMID]
Jerram JCK, Purdy SC. Evaluation of hearing aid benefit using the shortened hearing aid performance inventory. Journal-American Academy of Audiology. 1997; 8(1):18-26. [PMID]
Bentler RA, Niebuhr DP, Getta JP, Anderson CV. Longitudinal study of hearing aid effectiveness. II: Subjective measures. Journal of Speech, Language, and Hearing Research. 1993; 36(4):820-31. [DOI:10.1044/jshr.3604.820] [PMID]
Brooks D, Hallam R. Attitude to hearing difficulty and hearing aids and the outcome of audiological rehabilitation. British Journal of Audiology. 1998; 32(4):217-26. [DOI:10.3109/03005364000000069] [PMID]
Gatehouse S. Components and determinants of hearing aid benefit. Ear and Hearing. 1994; 15(1):30-49. [DOI:10.1097/00003446-199402000-00005] [PMID]
Gussekloo J, De Bont L, Von Faber M, Eekhof J, De Laat J, Hulshof J, et al. Auditory rehabilitation of older people from the general population-the Leiden 85-plus study. British Journal of General Practice. 2003;53(492):536-40. [PMID] [PMCID]
Hickson L, Timm M, Worrall L, Bishop K. Hearing aid fitting: Outcome for older adults. Australian Journal of Audiology. 1999; 21(1):9-21.
Humphrey C, Herbst KG, Faurqi S. Some characteristics of the hearing-impaired elderly who do not present themselves for rehabilitation. British Journal of Audiology. 1981; 15(1):25-30. [DOI:10.3109/03005368109108950] [PMID]
Jerram J, Purdy SC. Technology, expectations, and adjustment to hearing loss: Predictors of hearing aid outcome. Journal-American Academy of Audiology. 2001; 12(2):64-79. [PMID]
Norman M, George CR, McCarthy D. The effect of pre-fitting counselling on the outcome of hearing aid fittings. Scandinavian audiology. 1994; 23(4):257-63. [DOI:10.3109/01050399409047517] [PMID]
Chang WH, Tseng HC, Chao TK, Hsu CJ, Liu TC. Measurement of hearing aid outcome in the elderly: Comparison between young and old elderly. Otolaryngology-Head and Neck Surgery. 2008; 138(6):730-4. [DOI:10.1016/j.otohns.2008.02.012] [PMID]
Helvik AS, Wennberg S, Jacobsen G, Hallberg LRM. Why do some individuals with objectively verified hearing loss reject hearing aids? Audiological Medicine. 2008; 6(2):141-8. [DOI:10.1080/16513860802178692]
Uriarte M, Denzin L, Dunstan A, Sellars J, Hickson L. Measuring hearing aid outcomes using the Satisfaction with Amplification in Daily Life (SADL) questionnaire: Australian data. Journal of the American Academy of Audiology. 2005; 16(6):383-402. [DOI:10.3766/jaaa.16.6.6] [PMID]
Hosford-Dunn H, Halpern J. Clinical application of the SADL scale in private practice II: Predictive validity of fitting variables. Journal of the American Academy of Audiology. 2001; 12(1):15-36. [PMID]
Mulrow CD, Tuley MR, Aguilar C. Correlates of successful hearing aid use in older adults. Ear and Hearing. 1992; 13(2):108-13. [DOI:10.1097/00003446-199204000-00007] [PMID]
Humes LE, Wilson DL, Humes AC. Examination of differences between successful and unsuccessful elderly hearing aid candidates matched for age, hearing loss and gender: Evaluation of the differences between successful and unsuccessful candidates of older age, to the use of hearing aid by age, degree of hearing loss and sex. International Journal of Audiology. 2003; 42(7):432-41. [DOI:10.3109/14992020309080053] [PMID]
Duijvestijn J, Anteunis LJ, Hoek C, Van Den Brink RH, Chenault MN, Manni JJ. Help-seeking behaviour of hearing-impaired persons aged≥ 55 years: Effect of complaints, significant others and hearing aid image. Acta Oto-Laryngologica. 2003; 123(7):846-50. [DOI:10.1080/0001648031000719] [PMID]
Hickson L, Hamilton L, Orange SP. Factors associated with hearing aid use. Australian Journal of Audiology. 1986; 8(2):37-41.
Van den Brink R, Wit H, Kempen G, Van Heuvelen M. Attitude and help-seeking for hearing impairment. British Journal of Audiology. 1996; 30(5):313-24. [DOI:10.3109/03005369609076779] [PMID]
Brooks D. Factors relating to the under-use of postaural hearing aids. British Journal of Audiology. 1985; 19(3):211-7. [DOI:10.3109/03005368509078975] [PMID]
Satherly NA. A survey of hearing aid users and the establishment of a hearing aid rehabilitation program in the Christchurch region [MSc. thesis]. New Zealand: University of Canterbury; 1992.
Purdy SC, Jerram JCK. Investigation of the profile of hearing aid performance in experienced hearing aid users. Ear and Hearing. 1998; 19(6):473-80. [DOI:10.1097/00003446-199812000-00008] [PMID]
Kochkin S. MarkeTrak IV Norms: Subjective measures of satisfaction and benefit. Dallas, Texas: American Academy of Audiology Convention; 1995.
Schum DJ. Responses of elderly hearing aid users on the hearing aid performance inventory. Journal of the American Academy of Audiology. 1992; 3(5):308-14. [PMID]
Swan I, Gatehouse S. Factors influencing consultation for management of hearing disability. British Journal of Audiology. 1990; 24(3):155-60. [DOI:10.3109/03005369009076550] [PMID]
Ferguson MA, Woolley A, Munro KJ. The impact of self-efficacy, expectations, and readiness on hearing aid outcomes. International Journal of Audiology. 2016; 55(sup3):S34-41. [DOI:10.1080/14992027.2016.1177214] [PMID]
Arlinger S, Nordqvist P, Öberg M. International outcome inventory for hearing aids: Data from a large Swedish quality register database. American Journal of Audiology. 2017; 26(3S):443-50. [DOI:10.1044/2017_AJA-16-0123] [PMID]
Gatehouse S. Factors that influence the benefit from amplification in the elderly. Acta Oto-laryngologica. 1991; 111(sup476):262-9. [DOI:10.3109/00016489109127288] [PMID]
Gatehouse S. The role of non-auditory factors in measured and self-reported disability. Acta Oto-Laryngologica. 1991; 111(Suppl. 476):249-56. [DOI:10.3109/00016489109127286]
Stach BA, Loiselle LH, Jerger JF. Special hearing aid considerations in elderly patients with auditory processing disorders. Ear and Hearing. 1991; 12(6):131S-8S. [DOI:10.1097/00003446-199112001-00007] [PMID]
Kricoa PB, Laaner SA, Sandridge SA, Yanke RB. Perceived benefits of amplification as a function of central auditory status in the elderly. Ear and Hearing. 1987; 8(6):337-42. [DOI:10.1097/00003446-198712000-00009] [PMID]
Cohn ES. Hearing loss with aging: Presbycusis. Clinics in Geriatric Medicine. 1999; 15(1):145-61. [DOI:10.1016/S0749-0690(18)30079-X]
Evenhuis HM. Medical aspects of ageing in a population with intellectual disability: I. Visual impairment. Journal of Intellectual Disability Research. 1995; 39(1):19-25. [DOI:10.1111/j.1365-2788.1995.tb00909.x] [PMID]
Welzl-Müller K, Stephan K. The benefit of hearing aids: Influence of hearing loss and age. Scandinavian Audiology. 1986; 15(2):115-9. [DOI:10.3109/01050398609045962] [PMID]
Hickson L, Meyer C, Lovelock K, Lampert M, Khan A. Factors associated with success with hearing aids in older adults. International Journal of Audiology. 2014; 53(Suppl. 1):S18-S27. [DOI:10.3109/14992027.2013.860488] [PMID]
Wilson C, Stephens D. Reasons for referral and attitudes toward hearing aids: Do they affect outcome? Clinical Otolaryngology. 2003; 28(2):81-4. [DOI:10.1046/j.1365-2273.2003.00669.x] [PMID]
Dawes P, Cruickshanks KJ, Fischer ME, Klein BE, Klein R, Nondahl DM. Hearing-aid use and long-term health outcomes: Hearing handicap, mental health, social engagement, cognitive function, physical health, and mortality. International Journal of Audiology. 2015; 54(11):838-44. [DOI:10.3109/14992027.2015.1059503] [PMID] [PMCID]
Acar B, Yurekli MF, Babademez MA, Karabulut H, Karasen RM. Effects of hearing aids on cognitive functions and depressive signs in elderly people. Archives of Gerontology and Geriatrics. 2011; 52(3):250-2. [DOI:10.1016/j.archger.2010.04.013] [PMID]
Cox RM, Alexander GC, Gray GA. Who wants a hearing aid? Personality profiles of hearing aid seekers. Ear and Hearing. 2005; 26(1):12-26. [DOI:10.1097/00003446-200502000-00002]
Pronk M, Deeg DJ, Versfeld NJ, Heymans MW, Naylor G, Kramer SE. Predictors of entering a hearing aid evaluation period: A prospective study in older hearing-help seekers. Trends in Hearing. 2017; 21:2331216517744915. [DOI:10.1177/2331216517744915] [PMID] [PMCID]
Takahashi G, Martinez CD, Beamer S, Bridges J, Noffsinger D, Sugiura K, et al. Subjective measures of hearing aid benefit and satisfaction in the NIDCD/VA follow-up study. Journal of the American Academy of Audiology. 2007; 18(4):323-49. [DOI:10.3766/jaaa.18.4.6] [PMID]
Saunders GH, Cienkowski KM. Refinement and psychometric evaluation of the attitudes toward loss of hearing questionnaire. Ear and Hearing. 1996; 17(6):505-19. [DOI:10.1097/00003446-199612000-00006] [PMID]
Wong L, Hickson L, McPherson B. Hearing aid expectations among Chinese first-time users: Relationships to post-fitting satisfaction. Australian and New Zealand Journal of Audiology. 2004; 26(1):53. [DOI:10.1375/audi.26.1.53.55986]
Saunders GH, Jutai JW. Hearing specific and generic measures of the psychosocial impact of hearing aids. Journal of the American Academy of Audiology. 2004; 15(3):238-48. [DOI:10.3766/jaaa.15.3.6] [PMID]
Perez E, Edmonds BA. A systematic review of studies measuring and reporting hearing aid usage in older adults since 1999: A descriptive summary of measurement tools. PLoS One. 2012; 7(3):e31831. [DOI:10.1371/journal.pone.0031831] [PMID] [PMCID]
Roup CM, Noe CM. Hearing aid outcomes for listeners with high-frequency hearing loss. American Journal of Audiology. 2009; 18(1):45-52. [DOI:10.1044/1059-0889(2009/08-0028)]
Humes LE, Garner CB, Wilson DL, Barlow NN. Hearing-aid outcome measures following one month of hearing aid use by the elderly. Journal of Speech, Language, and Hearing Research. 2001; 44(3):469-86. [DOI:10.1044/1092-4388(2001/037)]
Humes LE, Halling D, Coughlin M. Reliability and stability of various hearing-aid outcome measures in a group of elderly hearing-aid wearers. Journal of Speech, Language, and Hearing Research. 1996; 39(5):923-35. [DOI:10.1044/jshr.3905.923] [PMID]
Taubman LB, Palmer CV, Durrant JD, Pratt S. Accuracy of hearing aid use time as reported by experienced hearing aid wearers. Ear and Hearing. 1999; 20(4):299-305. [DOI:10.1097/00003446-199908000-00003] [PMID]
Brooks DN. The time course of adaptation to hearing aid use. British Journal of Audiology. 1996; 30(1):55-62. [DOI:10.3109/03005369609077930] [PMID]
Bertoli S, Staehelin K, Zemp E, Schindler C, Bodmer D, Probst R. Survey on hearing aid use and satisfaction in Switzerland and their determinants. International Journal of Audiology. 2009; 48(4):183-95. [DOI:10.1080/14992020802572627] [PMID]
Ihler F, Bewarder J, Blum J, Matthias C, Canis M. Long-term functional outcome and satisfaction of patients with an active middle ear implant for sensorineural hearing loss compared to a matched population with conventional hearing aids. European Archives of Oto-Rhino-Laryngology. 2014; 271(12):3161-9. [DOI:10.1007/s00405-013-2811-7] [PMID]
McCreery RW, Venediktov RA, Coleman JJ, Leech HM. An evidence-based systematic review of directional microphones and digital noise reduction hearing aids in school-age children with hearing loss. American journal of audiology. 2012; 21(2):295-312. [DOI:10.1044/1059-0889(2012/12-0014)]
Hol MK, Kunst SJ, Snik AF, Cremers CW. Pilot study on the effectiveness of the conventional CROS, the transcranial CROS and the BAHA transcranial CROS in adults with unilateral inner ear deafness. European Archives of Oto-Rhino-Laryngology. 2010; 267(6):889-96. [DOI:10.1007/s00405-009-1147-9] [PMID] [PMCID]
Goggins S, Day J. Pilot study: Efficacy of recalling adult hearing-aid users for reassessment after three years within a publicly-funded audiology service. International Journal of Audiology. 2009; 48(4):204-10. [DOI:10.1080/14992020802575687] [PMID]
Naylor G, Öberg M, Wänström G, Lunner T. Exploring the effects of the narrative embodied in the hearing aid fitting process on treatment outcomes. Ear and Hearing. 2015; 36(5):517-26. [DOI:10.1097/AUD.0000000000000157] [PMID]
Vuorialho A, Karinen P, Sorri M. Effect of hearing aids on hearing disability and quality of life in the elderly: Effect of hearing aids (AA) on hearing impairment and the quality of life of the elderly. International Journal of Audiology. 2006; 45(7):400-5. [DOI:10.1080/14992020600625007] [PMID]
Beck DL, Harvey MA. Creating successful professional-patient relationships. Audiology Today. 2009; 21(5):36-47.
Kemker BE, Holmes AE. Analysis of prefitting versus postfitting hearing aid orientation using the Glasgow Hearing Aid Benefit Profile (GHABP). Journal of the American Academy of Audiology. 2004; 15(4):311-23. [DOI:10.3766/jaaa.15.4.5] [PMID]
Öberg M. Approaches to audiological rehabilitation with hearing aids: Studies on pre-fitting strategies and assessment of outcomes [PhD. Dissertation]. Linköping: Linköping University Electronic Press; 2008.
Öberg M, Andersson G, Wänström G, Lunner T. The effects of a sound awareness pre-fitting intervention: A randomized controlled trial. Audiological Medicine. 2008; 6(2):129-40. [DOI:10.1080/16513860802042062]
Eriksson-Mangold M, Ringdahl A, Björklund A, Wåhlin B. The Active Fitting (AF) programme of hearing aids: A psychological perspective. British Journal of Audiology. 1990; 24(4):277-85. [DOI:10.3109/03005369009076566] [PMID]
Files
IssueVol 13 No 3 (2019) QRcode
SectionReview Article(s)
DOI https://doi.org/10.32598/JMR.13.3.137
Keywords
Hearing loss, Hearing ais, Assistive listening devices

Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
How to Cite
1.
Hamidi Pouyandeh M, Hoseinabadi R. Factors Influencing the Hearing Aids Use and Satisfaction: A Review Study. jmr. 2020;13(3):137-146.